Best VoIP apps for Android and iOS in 2023
VoIP apps for Android and iOS devices turn your smartphone into a low-cost mobile telephone that can call the entire world without worries.
If your business depends on making phone calls or you have lots of contacts scattered around the globe, then VoIP apps should be worth your consideration.
Mobile VoIP apps work either through Wi-Fi connections or using affordable data bundles from your mobile carrier. They use very little bandwidth and this makes your calls practically free, especially when you have an unlimited plan.
This post looks at the top 10 VoIP apps out there and compares what each package has to offer and what you stand to gain.
Top 10 Android iOS VoIP Apps
- Highlights: Flexible app, easy to use, iOS, Android, 2 billion users, free
- Cons: There is no desktop version
- Website: whatsapp.com
Loved by over 2 billion users across the globe, WhatsApp is one of the most popular communication apps in the world.
It features chatting, VoIP calls, audio messages, and video telephony. The platform is also secure by default, as WhatsApp applies end-to-end encryption between any two communicating parties.
There are no limitations to this app. You can use it in nearly every country, currently more than 180. And its interface is simple, easy to understand, and reliable.
There are also no premium functions. So, there are no marketing gimmicks or other tricks to try to get you to upgrade to a higher plan.
WhatsApp additionally offers group chat functions. You can host or join groups with up to 256 members at once. Then share pictures, information, videos, and so on. Another feature is WhatsApp for Business, which is designed for small to medium-sized businesses.
For downsides, there are no stand-alone desktop versions. As you must always use other platforms together with the smartphone. You also need a cellular phone number to sign up.
- Highlights: Multiplatform, voice video calls, free
- Cons: Only works for users
- Website: messenger.com
Messenger is the companion app from the popular social media platform, It lets you connect with the site’s 1 billion users and is packed with plenty of features.
You can also connect and call Instagram users, send vanishing texts that only last a few moments, place video calls, and send files, photos, and even money to friends and acquaintances.
Messenger works on Android, iOS, Windows, and macOS. There is also a web version with limited features and a Messenger Kids version that lets parents control who their kids are talking to.
Further features include sending audio messages, Messenger Rooms that offer video-conferencing functionality like Zoom, polling functions, and full encryption for safety.
- Highlights: Old VoIP brand, versatile, popular
- Cons: Bad user experiences
- Website: skype.com
Skype should have been top of this list. But it is a dying relic of the past. Skype defined VoIP and made it popular before Microsoft bought it for 8.5 billion in 2011 and then proceeded to obliterate the brand.
The platform still has millions of monthly users, though. They use its chat, voice call, and video call features personally and for business. But Skype is now a shadow of itself. And even Microsoft is aggressively marketing a competing product, called Teams.
Skype is available on Windows, macOS, Linux, iOS, Android, Xbox, HoloLens, and tablets. It currently has about 100 million monthly users. And so, is still a worthy contender.
However, Microsoft’s apparent lack of vision for the brand has seen users flocking to other providers, such as Zoom.
- Highlights: Free calls, premium services, unlimited plans to landline
- Cons: So many offers account types
- Website: zoom.us
Asides from video-conferencing, Zoom also offers VoIP services for both personal and business use.
First off, you can schedule one on one meetings on Zoom, and that’s both with video or audio-only calls for free. You can also go for Zoom Phone, the premium VoIP service that starts from 10 per user per month.
It offers outbound calls to domestic numbers and higher plans even let you choose up to 40 countries for unlimited local calling. You can add toll-free numbers and other advanced features, such as extensions, additional numbers, and lots more.
Zoom gained immense popularity during the 2020/21 pandemic lockdown. The main reason being that it is very easy to use. Its Basic accounts are free and let you host meetings with up to 100 participants at a go.
- Highlights: Top quality voice video, easy to use
- Cons: Limited user base
- Website: duo.google.com
Google Duo is a relative newcomer in the communication apps market, but it is backed by a web giant and promises a top experience.
The app is free, encrypted end to end for security, and works on Android and iOS devices. You can use it for voice-only and video calls as well. There is additionally a group-call feature, which supports up to 32 people in one group video call.
The best part of Google Duo, though, is the quality. The app delivers crispy clear audio that sets it ahead of the rest. The video is delivered in 720p HD quality but can undergo degradation to match the quality of low-bandwidth networks.
Google Duo works with your smartphone’s contacts list, making it very user-friendly. It even has a “Knock Knock” feature that shows the recipient a preview of the caller before he picks the call.
You can also leave messages for unavailable contacts. And there is a family mode on video calls that lets you use masks, doodles, and other exciting effects to have lots of fun.
- Highlights: Business solutions, AI support, transcriptions
- Cons: No free plan
- Website: dialpad.com
If you are looking for a VoIP business package, then you may want to consider Dialpad. It offers solutions for all company sizes, from startups to small businesses, and enterprises.
Dialpad is Cloud-based and powered by AI. It offers you a location freedom by using the smartphone app, as well as a web version.
Features include simultaneous ringing on all your devices, call flipping, routing, a virtual receptionist, call recording, toll-free number, text messaging, conference call controls, and so much more.
The Dialpad package is a great solution for all team sizes, but it is not free. It comes with a 14-day free trial though. Plans start from 15 per user per month for standard. And it includes unlimited calling, texting, transcriptions, and lots more.
- Highlights: Business features, great for sales teams
- Cons: Not ideal for private use
- Website: aircall.io
Aircall is another great VoIP option for teams. The base plan starts from 30 per user per month and is called Essentials. Others include the Professional for 50 and custom plans.
The Essentials plan comes with lots of features though, and these range from unlimited US Canadian calls, integrations with over 60 services and APIs, voicemail, call recording, interactive voice response, and so on.
The Professional plan adds further features like Salesforce integration, live call monitoring, tagging, advanced sales and support functions, a dedicated account manager, and advanced reporting.
For downsides, Aircall is not ideal for private use. But it includes all the features that sales teams and similar organizations can appreciate, making it worth its relatively high cost.
- Highlights: Privacy-focused, zero data collection, foundation owned
- Cons: Not as many users
- Website: signal.org
After bought WhatsApp for 19 billion in 2014, Brian Acton, one of WhatsApp’s original creators left the company to found a non-profit. That non-profit venture evolved into Signal.
The difference between WhatsApp and Signal is that the latter does not collect or share information of any sort on the other hand, collects mountains of data from its WhatsApp and Instagram users.
So, if you are worried about your privacy or leaving tracks online, then Signal might be the platform for you. It comes with most of the features on WhatsApp anyway. Plus its code is free and open-source.
You can run Signal on Android, iOS, and desktops, including Windows, macOS, and Linux. It handles voice and video calls well. And there is end-to-end encryption to cut off eavesdroppers.
Signal’s only downside is that it currently has about 100 million users, which is about 5% of WhatsApp’s size. But if you have a close team that values privacy, then few options can beat the app.
- Highlights: Cross-platform, freeware, 1 billion users
- Cons: Calling out comes with costs
- Website: viber.com
Viber is a cross-platform instant messaging and VoIP software that offers free calls between its users. As well as international landline and mobile-phone calling service.
The software is available for Android, iOS, Linux, macOS, and Windows platforms. Plus, it has over 1 billion registered users around the world, making it a highly popular application.
You can chat on Viber, send images, videos, and make audio and video calls. You can also connect with companies that offer customer service on the platform. And there is a group calling feature as well.
Viber is a perfect app for those who need to combine the features of a modern messaging app with affordable international calls.
Registration and identification on the platform work with a cellular telephone number, as with similar apps. But unlike WhatsApp, however, you are free to use the desktop version, without having a mobile version open.
- Highlights: Simple plan, easy to use, unlimited out-calling
- Cons: No free option
- Website: openphone.co
OpenPhone is a very simple concept: register a new number in 30 seconds or port your old one and start making unlimited calls and texts, for only 9.99 per month.
OpenPhone integrates with Zapier, Slack, HubSpot, and other online services. It includes IVR, auto-replies, call recording, group messaging, and additional phone numbers.
You can also choose bigger plans like the Premium for 25 per user per month or the Enterprise. They include more integrations and collaboration functions than you would get with the Standard.
International calling is also available, with calling rates based on the destination. OpenPhone is available for Android, iOS, and desktops.
Coming to the end of this top 10 VoIP apps list, you can see there is huge competition out there. With many big names battling it out with different international brands.
There are solutions for private use and for businesses. So, the best option for you will depend on what you intend to do with the VoIP application.
Best VoIP Apps for Android 2023: to enhance communication exp.
Security and efficiency are crucial when it comes to the best VoIP apps for Android, as they are susceptible to hacking and power drain. These worries are especially important for Android users who communicate a lot through their devices. To deal with these problems, it is important to find a VoIP app that puts strong security measures at the top of its list of priorities to protect sensitive data and communications.
Also, it should use as little power as possible while keeping connections stable. We are becoming less reliant on traditional mobile networks as more and more data signals and Wi-Fi networks become available. Thanks to improvements in technology, calling over the Internet is now almost as easy as calling on a regular phone. Below we have mentioned the best VoIP apps for Android.
Importance of VoIP Apps for Android Users
VoIP (Voice over Internet Protocol) apps are becoming more and more important for Android users because they have so many uses and benefits. Here are some of the most important reasons why Android users need VoIP apps:
VoIP apps let Android users make voice and video calls over the internet instead of using traditional phone networks. This cuts or gets rid of the costs of making long-distance or international calls by a lot. Users can make calls for free or for a low price, which makes it a good choice for both individuals and businesses.
Accessibility and mobility: VoIP apps let Android users make calls from anywhere with an internet connection. This gives users a lot of freedom and flexibility, letting them stay connected even when they are travelling or working from home. Apps that use VoIP also have features like call forwarding, voicemail, and virtual phone numbers, which make them easier to use.
Rich Communication Features: VoIP apps for Android offer more than just voice and video calls. They have a wide range of communication features. These include instant messaging, file sharing, conference calls, call recording, call blocking, and integrating with other communication tools. Users can use a single platform for all their communication needs, which makes them more productive and helps them work together better.
Factors to Consider When Choosing VoIP Apps for Android
When picking VoIP (Voice over Internet Protocol) apps for Android, there are a few things to think about to make sure you choose the best one for your needs. Here are a few important things to remember:
Call Quality: A VoIP app’s main purpose is to make and receive phone calls. You can figure out how good the call quality is of different VoIP apps by reading user reviews, looking at ratings, and, if you can, even trying the apps for yourself. Look for apps that let you make high-definition (HD) voice calls and that do a good job of optimizing the network to make sure you can talk clearly and reliably.
Best VoIP Apps for Android Comparison Table
Choosing the best Voice over Internet Protocol (VoIP) apps for Android can improve the way you talk to people a lot. These apps make it possible to make voice and video calls, send messages, and hold meetings over the internet. This is a cheaper and more convenient way to use the phone than with traditional phone services. The table below shows how the best VoIP apps for Android compare in terms of their main features, user ratings, and overall performance. It has popular options like Skype, WhatsApp, Zoom, Viber, and Google Meet. This lets you compare their call quality, how easy they are to use, how they handle messages, and what other features they have. Make an informed choice and find the best VoIP app for your Android device to meet your needs.
Best VoIP Apps for Business Communication
The convenience, cost-savings, and advanced features of Voice over Internet Protocol (VoIP) are just some of the reasons why VoIP has far surpassed wired PSTN telecommunications.
VoIP apps let users access their virtual phone system from anywhere, on any device–including smartphones, tablets, and even desktop computers via a softphone interface.
VoIP capabilities aren’t limited to basic landline features like calling, voicemail, and call hold.
Today’s VoIP apps empower multichannel communication via voice and video calling, SMS/MMS text messages, virtual faxing, and even internal chat messaging. They also offer advanced call management strategies, call tracking and analytics, file sharing, and customer self-service.
Read on for a comparison of our ten favorite VoIP app providers.
Overview of Best VoIP Apps
Windows 8.1 (64-bit), or later
macOS 10.13 (High Sierra), or later
Mac OS X, macOS 10.11 (El Capitan) or late
Android: Android 8.0 or newer.
- Call routing and queues
- Video meetings up to 250 participants
- Call monitoring (Listen/Whisper/Barge)
Mac OS X 10.9, 10.10 or 10.11
Apple 4 and higher (iOS 6 and higher)
iOS 8.0 (iPhone 4.0) or later
- Dial by name directory
- Holiday and business hours routing
- Unlimited auto attendants/IVR
- SMS, MMS and team chat
- Audio and video conferencing for up to 500
- Supervisor analytics
Mac OS X 10.9 (Mavericks) – macOS High Sierra (10.13)
Windows: Windows 10 and above
Android (latest 2 versions)
Nextiva is an all-in-one business communication platform that provides internal and external communication tools including VoIP calling, video conferencing, team messaging, and more.
Nextiva offers users three levels of pricing plans. Below is a quick breakdown.
- Unlimited voice calls
- Unlimited Internet fax
- Toll-free numbers
- Unlimited video conferencing
- Multi-level auto-attendant
- Mobile SMS/MMS
- Call recording
- Video recording
- Voicemail transcription
Nextiva specializes in ease of use and stellar customer support.
When it comes to collaboration, Nextiva’s native team chat space allows users to create rooms based on topic, project, or team. Teammates can message one-on-one in groups or in rooms. Files, links and conversations are searchable so nothing gets lost.
Nextiva’s multi-level auto attendant feature enables users to direct incoming calls and optimize call flow paths using custom greetings, menu options and submenus. Menus and greetings can be set to change automatically based on business hours.
Nextiva’s automatic and on-demand call recording feature allows users to record all incoming and outgoing calls and set up call recording announcements.
Call recordings are archived for up to 6 months.
Who is the Nextiva VoIP App Best for?
Nextiva is a great choice for small and growing businesses thanks to its 99.99% uptime, advanced customer support, and native team collaboration tools. Larger businesses and enterprises may be disappointed with Nextiva’s limited video conferencing software and lack of advanced features such as conversational IVR.
RingCentral is a Cloud-based business communication provider offering several products. Its main UCaaS offering, RingCentral MVP, is a unified communications platform including messaging, video, and phone capabilities.
RingCentral offers three different pricing plans, below is a breakdown.
- Enhanced business SMS messaging
- Document Sharing
- Unlimited audio conferencing
- Video meetings
- QoS reports
- Multi-Site admin management
- 8 digit extensions
- Hot desking
RingCentral offers a robust video conferencing platform with features like screen sharing, whiteboarding, and breakout rooms. Using powerful AI software, RingCentral meetings provide noise suppression, live transcription, and meeting insights.
RingCentral MVP Analytics empower users with live and historical quality of service reports, real-time alerts and customizable dashboards.
RingCentral’s business SMS feature allows users to easily message clients or send out promotional texts. Design-heavy text, images attachments and files can also be sent. Business texts, along with faxes, email and calls are all managed in one place so that every team member has context.
Who is the RingCentral VoIP App Best for?
RingCentral is a great choice for SMBs and enterprises with high-level security needs, thanks to its end-to-end encryption, AI-based spam blocking, and single-sign-on. RingCentral offers high call quality, a 99.999% guaranteed uptime, and advanced features like hot desking and call whisper useful for larger organizations.
Dialpad is an AI-powered, self proclaimed, “customer intelligence platform”.
The moniker is appropriate as Dialpad’s UCaaS platform offers voice, video, and messaging capabilities with a wealth of AI features including voicemail transcription, post call summaries, and live coaching.
Dialpad offers a traditional three-tiered pricing model. Below is a breakdown.
Dialpad has devoted countless hours and funds into developing its state-of-the-art AI features. As a result, Dialpad’s speech recognition software is second to none–and Dialpad users reap the many benefits.
Dialpad’s real-time speech coaching displays suggestions to agents during a call reminding them to speak clearly, slow down, or speak less. This feature is available in all Dialpad plans.
Dialpad’s Post-Call Summaries gather and display the important highlights of a call including clearly defined tasks, email addresses and recommendations. Dialpad call summaries are searchable and shareable.
Dialpad’s built-in analytics (included in all plans) feature heat maps that show call patterns, call transcripts, and IVR analytics that display metrics such as menu option usage percentage.
Who is the Dialpad VoIP App Best for?
Dialpad is a highly secure platform. It is also one of the only VoIP phone providers to offer a 100% uptime guarantee. This combined with its advanced feature set and HD video conferencing platform make Dialpad a great choice for enterprises, large businesses, and contact centers.
GoTo Connect is a flexible Cloud phone system with messaging and video conferencing capabilities. GoTo Connect is one of several “GoTo” products including GoTo Meeting, GoTo Webinar and GoTo Contact Center. GoTo Connect combines features from all of these other products to create a unified business communication platform.
GoTo Connect offers a traditional two-tiered pricing model. Below is a breakdown.
- Toll free numbers
- Microsoft Outlook integration
- Video meetings up to 4 participants
- Unlimited auto attendants
- International calling to 50 countries
GoTo Connect’s call transfer feature lets users forward calls to the right agent without sending them back to the main menu. The warm transfer feature lets users speak with the caller and the agent they’re transferring the call to before connecting them, ensuring everyone’s on the same page.
GoTo Connect’s video meetings include screen sharing, which allows users to control what meeting participants see when they share their screen. Participants can also edit and modify documents using drawing tools during the screen share. Screen sharing can be done on the mobile app for Android devices or iOS devices.
GoTo Connect’s hot desking feature enables users to login remotely to any office phone or work station so that they can receive calls from anywhere and share workstations easily.
Who is GoTo Connect VoIP App Best for?
GoTo Connect has a slightly higher price tag than most competitors, but it includes several advanced features such as real-time analytics. It also offers unlimited calling queues and auto attendants for most plans. This makes it a great choice for enterprises. International calling is also included in 50 countries, which makes GoTo Connect a solid option for global teams.
Vonage Business Communications (VBC) is a unified communications platform that offers voice, messaging, SMS and telephony capabilities. Vonage’s platform is affordable and extremely flexible, enabling customers to add-on the features they need without having to pay for the ones they don’t. Vonage has guaranteed uptime of 99.999% and offers HIPAA compliance.
Vonage’s VoIP app offers users 3 different plans with the option to add-on features such as business inbox, conference bridge, secondary line appearance, and more.
- Unlimited calls and SMS
- Unlimited team messaging
- Vonage app center
- Unlimited meetings for up to 100 participants
- Multi-level auto-attendant
- IP desk phone capability
- On demand call recording
- Visual voicemail
- Call groups
Vonage’s UC platform focuses on flexibility and customization and offers several advanced communication features.
Vonage’s visual voicemail feature converts voice messages to text automatically and delivers them via email along with the audio file attachment. Visual voicemail is included with Vonage’s Advanced plan.
Vonage’s video conferencing platform, Vonage Meetings, is included in all plans and features screen sharing, whiteboard, meeting lock, and video recording.
Vonage’s call flip feature enables users to transfer a call from desktop to mobile phone and vice versa seamlessly. Calls that are forwarded to a cell phone automatically using a feature such as call forwarding, simultaneous ring or follow me can be transferred back to a designated deskphone with a single touch.
Who is the Vonage VoIP App Best for?
Vonage is best for small teams and SMBs that need a low-cost solution. Due to the flexibility of Vonage’s platform, businesses have the option to add-on advanced features as they grow. Thanks to its HIPAA compliance, Vonage is a good choice for healthcare-based businesses.
Best known for its video conferencing platform, Zoom now offers a number of Cloud-based communication products.
Zoom Phone is a business VoIP service that includes a number of advanced features as well as video meetings, SMS/MMS and team chat.
Zoom Phone plans are based primarily on whether International calls are permitted and whether outbound calling is unlimited or metered. Additionally, Zoom Phone users can mix and match plans for employees. Not everyone in the company has to be on the same plan, which allows for flexibility.
- Automatic call distribution (ACD)
- 3 way ad-hoc conference calls
- Unlimited inbound and metered outbound calling
- Unlimited inbound/outbound calling in the U.S. and Canada
- Domestic SMS and MMS
- One management portal
- Unlimited calling in one of 40 countries
- Direct dial number
- Unlimited outbound calling
For team collaboration, Zoom team chat enables users to create channels and send direct messages. Users can also search for colleagues on other platforms such as Microsoft Teams, WebEx and Slack, and message them directly from Zoom or invite them to a Zoom chat channel.
Zoom’s IVR feature is included in all plans and allows users to set up customized routing menus for incoming calls. Calls can be forwarded to a zoom room, user, auto receptionist, call group, shared line group or external number. Users can also add a dial-by-name directory.
Zoom’s call monitoring feature allows supervisors to listen in on agent calls and provide assistance or feedback in real-time.
Call monitoring is available on all Zoom phone plans and includes the following features:
- Listen: Allows the supervisor to listen to a call without the parties awareness
- Whisper: Allows the supervisor to listen and talk to the agent without the customer’s awareness
- Barge: Allows the supervisor to join and turn the call into a 3-way call
- Takeover: Allows the supervisor to takeover the call and disconnect the zoom phone user
- Conference Barge: Allows the supervisor to take over a shared line group call
Who is the Zoom Phone VoIP App Best for?
Zoom Phone is best for small teams, startups, and SMBs with a high inbound call volume. Zoom Phone are some of the most affordable in the business VoIP space, while still offering a number of contact center features.
8×8 is a Cloud-based PBX platform that combines contact center, voice, chat and video capabilities. 8×8 has a 99.999% uptime SLA and over 35 data centers. The platform is highly secure and adheres to several security standards including HIPAA, GDPR, and STIR/SHAKEN.
8×8’s product, the eXperience Communications Platform, has 5 pricing levels. The first two FOCUS on business communication, while the latter three integrate more contact center features.
8×8 has a robust video conferencing platform for up to 500 participants. Features include content sharing, virtual backgrounds, mobile support, Cloud recording, YouTube streaming, analytics and advanced moderation controls such as virtual lobby.
8×8’s team chat space provides a unified chat space that users can access through the mobile VoIP app or desktop app. Audio and video calls can be launched directly from team chat with a single click. Features include file sharing, group chat and 1:1 instant messaging.
8×8’s UC analytics provides real-time and historical insights into call queues, ring groups, and call/device quality. A company summary is generated with data on KPI metrics such as call volume, average caller wait time, number of answered/unanswered calls, and more.
Who is the 8×8 VoIP App Best for?
Due to its wide variety of plans, 8×8 is a solid choice for businesses of any size. The Express Plan is a great value for startups and small businesses that need an affordable solution with basic features such as auto attendant and on-hold music. The X6, X7, and X8 plans are great options for small or large contact centers.
Grasshopper is a virtual phone system that provides a number of communication tools meant to help small businesses grow. Grasshopper caters to small businesses and offers basic VoIP features for an affordable price without any bells and whistles. Grasshopper does not offer video conferencing.
Due its FOCUS on small businesses, Grasshopper does not charge by the user, it instead charges a flat monthly fee and limits the number of phone lines and extensions according to the plan. Each plan includes all of the features that grasshopper offers. A pricing breakdown is below:
Grasshopper focuses on simplicity and includes all of the essential VoIP features without any extras.
Grasshopper’s custom greetings feature allows users to record phone greetings that can be played when a customer calls, as a voicemail greeting or as an away message.
Grasshopper reporting tracks usage metrics such as average call length, details such as caller ID and activity metrics such as call type overview.
Grasshopper instant response automatically sends a text message to callers when their call can’t be answered.
Other Grasshopper features (included in all plans):
- Business Texting
- Call Forwarding
- VoIP Wi-Fi Calling
- Virtual Fax
- Read Your Voicemail
- Call Transfers
- Simultaneous Call Handling
- Incoming Call Control
Who is Grasshopper VoIP App Best for?
Grasshopper was created for small businesses and is best for companies with under 20 employees.
Ooma Office is a business phone system with over 50 essential VoIP features including video. Specializing in ease of use, Ooma’s platform can be up and running in minutes. All plans come with a free toll-free number.
Ooma offers a traditional 3-tiered pricing structure. Below is a breakdown.
Ooma plans include essential business communication features such as call forwarding, music on hold and intercom.
Ooma ring groups allow users to designate several phone numbers that will be alerted whenever a call comes in. This is especially helpful for customer support or sales teams. Users can choose whether an incoming call will ring all numbers in the ring group simultaneously or sequentially until the call is answered.
Ooma’s virtual receptionist enables users to create custom messages, route calls to extensions or ring groups, create menu options for different languages and add business hours.
Ooma offers both on-hold music and transfer music, allowing users to upload an audio file that can be played in lieu of a ringtone during a transfer. The audio file can be music or an announcement. Files can be in.mp3 or.wav format up to 5MB.
Who is Ooma VoIP App Best for?
Due to its affordable prices, easy setup and lack of advanced features such as real-time analytics, Ooma is best for small businesses and SMBs.
Google Voice is a VoIP app that integrates seamlessly with additional Google Workspace tools (Google Docs, Google Meet, Google Sheets, etc.) to create a complete UCaaS solution. Google Voice users must have a Google Workspace plan to access Google Voice.
- Voicemail transcription
- Call forwarding
- Multi-level auto-attendant
- SIP link
- Desk phone and ATA support
- Advanced reporting
- Automatic call recording with custom rules
- Unlimited international locations
Google Voice’s auto-attendant or IVR feature enables users to customize call flows using an intuitive interface. Welcome messages can be added by using text-to-speech (with options for language, voice type and speed) or by adding a pre-recorded welcome message.
Google Voice provides analytics through BigQuery, a Cloud-based analytics tool that reviews historical data and generates reports. Using BigQuery, users can analyze team members’ activity across all Google Workspace platforms and combine activity reports.
Google Voice offers ad-hoc user call recording which enables users to record manually or automatically. Recordings can be accessed in call logs and are kept for the length of time set by the organization.
Who is Google Voice VoIP App Best for?
Due its low prices, lack of advanced calling features and intuitive interface, Google Voice is the perfect option for small businesses, especially those already using other Google services such as Google Meet.
Why Businesses Switch to Using VoIP Apps
Most companies switch to a business VoIP phone because virtual phone systems are much more cost-effective than traditional landlines.
The price of a VoIP system is a tiny fraction of the cost of a landline. Phone lines are cheaper, long-distance and international calling costs are less, and equipment and maintenance costs are nearly non-existent (all you need is a strong Internet connection to get your VoIP phone service up and running.)
Additionally, VoIP offers more features than traditional telephony ever could, including such as video chat, real-time analytics, and AI-powered voice transcription.
Another benefit of VoIP is that it is incredibly easy to scale. Adding more employees doesn’t require more equipment, as employees can use VoIP apps on their own devices with a BYOD policy.
Finally, VoIP solutions are easily integrated with other third-party business software like CRM systems and team collaboration apps.
How to Choose a VoIP App for Business
The VoIP app market is exploding–and therefore highly competitive.
The best VoIP app for your business will depend on the size of your business, your budget, the features that you require and want, and whether your business requires a customizable flexible solution (such as Vonage) or a more straightforward “out-of-the box solution” (such as 8×8).
Researching different VoIP service providers and reading user reviews is a great way to find the perfect platform for your unique business.
Yes there are several voip apps that can be used to make free calls including Zoiper, Skype, Whatsapp, FB messenger and Viber.
Yes, any type of phone can call a VoIP number.
Sign up with a VoIP provider, download their app, obtain a VoIP number (or transfer an existing number) and then make and receive calls as normal.
Rebecca Drew started with GetVoIP in 2018 as a content coordinator. Through her work in social media marketing and SEO for the GetVoIP website, she developed a strong interest in VoIP, and particularly in Unified Communications and Collaboration.
Are you and your team using Android applications? Keep your team on the platforms you are familiar with while taking advantage of more VoIP features with our best Android IP Phones! Check out these 5 popular Android VoIP phones we have available:
Fanvil V67 Video Phone
The Fanvil V67 is an Android video IP phone designed with built-in Wi-Fi and Bluetooth. This device comes with a 7-inch color touch-screen display and it runs on Android 9.0 OS. The V67 Phone is part of the Fanvil V Series.
- 20 SIP lines, SIP Hotspot
- HD audio and HD video(1080P@30fps)
- Three-way video conferencing
- 112 one-touch DSS keys on 7” capacity color touch screen
- Adjustable touch screen ranging from 0°to 40°
- Built-in Bluetooth 5.0 and 2.4G/5G Wi-Fi
- Dual Gigabit ports, integrated PoE
Fanvil X7A Android Phone
Have you checked out our latest Android phone? Fanvil’s X7A runs on Android 9.0 operating system and supports popular applications such as Zoom, Weechat, MS Teams, WebEx, DingDing. and more! Visit our product page to learn more!
Did you know you can also easily add an external USB camera to your X7A Android phone for a complete video calling experience? The CM60 camera has a wide-angle lens which gives you a wider, clearer view with improved performance in a dark environment. Learn more about the CM60 here!
- Android 9.0 OS
- 7-inch color touch screen
- 112 one-touch DSS keys
- HD audio with Harman speaker
- Wideband codec G.722 and audio codec Opus
- Built-in 2.4G/5G Wi-Fi Bluetooth
Grandstream GXV3370 16-Line Android Phone
Grandstream’s GXV 3370 runs on AndroidTM 7.0 operating system with flexible SDK support for custom apps. It is also equipped with Wi-Fi and Bluetooth, a 7’’ touchscreen display and Gigabit speeds. This Android phone is a popular video phone for telecom health professionals, remote staff, and more business professionals. Learn more here!
- 16 lines with up to 16 SIP accounts
- Runs on AndroidTM 7.0 operating system with flexible SDK support
- Integrated Wi-Fi Bluetooth
- PoE/PoE to power device and provide a network connection
- Speakerphone with HD acoustic chamber Echo cancellation
- 7-inch capacitive 5-point touch screen
- Strong security and encryption protocols
Yealink SIP-T58W PRO Android Phone
If you know about Yealink, you must have heard of their T5 series phones. The T58W PRO Android Phone includes an enriched HD audio and video experience, and advanced features including content sharing, built-in Wi-Fi and Bluetooth, and more.
Watch our unboxing video to learn more:
- Runs Android 9.0
- 7 inch (1024 x 600) capacitive adjustable touchscreen
- Supports Yealink Bluetooth Handset BTH58
- 720p30 HD video
- Optimal HD audio, Yealink Noise Proof Technology
Yealink CP960 Touchscreen Android Conference Phone
The CP960 is an Android-based voice conference phone with two optional wireless microphones. It runs on the Android 5.1 operating system.
This Smart device is built for easy use. The Active Speaker feature allows you to recognize who is speaking during the meeting – a great solution for large meetings with more participants. Multiple connectivity options are available including Bluetooth, USB Micro-B, and more. Learn more here!
- Optimal HD audio, full duplex technology
- Yealink Noise Proof Technology
- 20-foot and 360-degree microphone pickup range
- Two additional CP Wireless Expansion Mic CPW90
- Built-in 3-microphone array
- Based on Android 5.1 operating system
Grandstream GXV3380 Video Phone
The GXV3380 is a great video phone option for remote workers. This 16-line IP phone comes with the power of a high-performance Android tablet with video calling features.
The GXV3380 runs on Android 7.0, giving users instant access to thousands of applications you are familiar with! Learn more here.
- 16 lines with up to 16 SIP accounts
- Built-in 2 megapixel camera for video calling with privacy shutter
- Runs on the Android 7.x operating system
- Built-in Bluetooth for syncing with mobile devices and connecting Bluetooth headsets
- Dual-switched auto-sensing 10/100/1000Mbps network ports
- Integrated dual-Band Wi-Fi (2.4GHz 5GHz)
Ying-Hui ( Evy), has been working at VoIP Supply since November 2015. She is currently working in the Marketing Department helping with market research, SEO analysis/ tracking, email marketing and blogs. Connect with her on LinkedIn.