Robot vacuum cleaner Redmond does not connect to the phone

Installing the charging base

To begin, you should fully charge the device’s battery. This will take an average of 7-9 hours. Charging takes place using the docking station or by connecting the AC adapter directly to the body. The gadget will return to the base on its own after cleaning or if the power level drops.

robot, vacuum, cleaner, redmond

The robot vacuum cleaner docking station should be properly installed:

  • The free space in front of the base must be at least one meter;
  • on the sides. from 50 cm;
  • Unused AC charger cord should not interfere with the movement of the device.

To replenish the charge, the robotic helper is installed on the docking station’s contact pads. The charge level will be indicated by a light indication. Deciphering its meaning, as well as information on how to control the robot vacuum cleaner from your phone, can be found in the instruction manual. After fully charging the battery, you can proceed to connect the robotics to Wi-Fi.

Compatible with Alice robot vacuum cleaners

There are not many models of robot vacuum cleaners with Yandex station support. Consider the most popular:

  • Elari (SmartBot, SmartBot Turbo). despite the fact that the Russian brand has recently entered the market, the manufactured products are distinguished by quality assembly and good technical characteristics.
  • iClebo (O5 WI-FI, Mi Robot Vacuum Cleaner).South Korean company. Of the range of only one robot. iClebo O5 Wi-Fi recognizes commands in Russian.
  • Xiaomi is a company that produces not only smartphones, but also robot vacuum cleaners. List of models that can be connected to the virtual voice assistant:

  • Mi Robot Vacuum-Mop; ;
  • Mi Robot Vacuum-Mop Essential; ; ;
  • Roborock S6 Smart Sweeping Vacuum Cleaner;
  • Roborock S7 Robotic Vacuum Cleaner;
  • Mijia 1T Sweeping Robot;
  • Mijia LDS Vacuum Cleaner;
  • Mijia G1 Sweeping Vacuum Cleaner;
  • Mijia 2C Sweeping Vacuum Cleaner.

Connect the Xiaomi vacuum cleaner to the power grid with the included cable. First, the Xiaomi robotic vacuum cleaner will work in manual mode and wait in pairing mode to connect with Wi-Fi. The device can be connected to your home wireless network, so it can be controlled via your cell phone even when you’re away from home.

Connecting the robotic vacuum cleaner to iPhone

How to connect Xiaomi robot vacuum cleaner to iPhone? The order of connection to the device is as follows:

Connecting the robot vacuum cleaner to Android

For the correct operation of the application requires a cell phone with Android 4.3. Download the app from Google Play. Further order of connection of the robot vacuum cleaner to Android is the same as the connection of Xiaomi to iPhone.

The first start

When you first start the robot vacuum cleaner will build a map of your apartment. It can behave quite strangely, bumping into objects with its bumper and choosing an incomprehensible route to move. But this is normal behavior. so he gets acquainted with the layout and arrangement of your interior. He’ll do much better next time. Have faith in him!

After the first full cleaning, it will be possible to set different types of cleaning depending on the model of the robot vacuum cleaner:

In all these modes, the robot itself determines the best way to clean. zigzag, spiral, along the baseboard, etc. д.

Finally, our video on how to choose a robot vacuum cleaner correctly:

Review of the robot-vacuum cleaner Redmond RV-R500 c function of simultaneous wet cleaning

Redmond RV-R500 is a typical representative of the class of robot vacuum cleaners two in one. This robot allows both vacuuming and wet cleaning with a water container and a damp cloth. In this case the wet mode can be used simultaneously with the collection of solid trash.


Redmond RV-R500 robot vacuum cleaner is packed in a small colorful corrugated cardboard box. On the outer surfaces of the box is a picture of the robot itself, as well as a list of its main features and characteristics. The inscriptions are mainly in Russian and English. Foam molds and plastic bags are used to protect and distribute the contents. The box is equipped with a plastic handle, so it will not be difficult to carry the purchase to the house.

  • The body of the vacuum cleaner with electric brush, dustbin, HEPA-filter and primary filter;
  • charging base;
  • power adapter for the base;
  • two sets of side brushes;
  • wet-cleaning bin with microfiber cloth;
  • spare rag;
  • remote control;
  • a brush to clean the device;
  • a spare HEPA filter outlet;
  • instruction manual;
  • promotional materials

Spare parts and consumables in the delivery set, therefore, were represented by a replaceable filter, a second set of side brushes (the first set is installed immediately by the user) and a replacement cloth (nozzle) for wet cleaning.

At first glance

Visually, our robot vacuum cleaner looks strict and serious: the plastic body of the device is partially painted “metal”, which seems to give the device an extra margin of “durability” и “of reliability”.

When off, one touch button on the top panel stands out (on/off)./off.) and the Home and Plan captions (these are the captions for the touch buttons that will be visible on the black and white screen when the device is turned on).

The body of the vacuum cleaner is supported by three wheels: two driving wheels and one swivel wheel. Drive wheels have rubber tread with pronounced grousers, which are designed to prevent slippage on a smooth floor and improve flotation on carpeting. Suspension with 25 mm travel and allows adjustment of the clearance from 1 to 3.5 cm.

The guide wheel is plastic. It is enclosed in a plastic sphere, which allows the free 360° rotation. On either side of the wheel are the base charging contacts. Also in the front of the housing you can see the sockets for fixing the side brushes and next to them and in the center the windows of the optical (infrared) surface sensors.

In the center of the bottom panel is the main electric brush with V-shaped rubber blades alternating with rows of synthetic bristles. It is fixed by the usual plastic frame with two latches.

The plastic crosspiece in the center of the plastic frame protects the brush from winding wires.

The left axis of the brush rests on a round bearing, the right one is inserted into the quadrangular drive hole. That way, you can’t install the brush in the vacuum cleaner the wrong way round.

The on/off switch is located on the side of the housing. Next to the switch is the connector for charging the vacuum cleaner directly, bypassing the base.

Next to the charging contacts on the base is the battery compartment cover that closes with two screws. The power supply is an assembly of four 18650 batteries. At the back of the body is a place for the dustbin or wet cleaning module.

The front half of the side of the device is occupied by a movable spring-loaded bumper with 4-5 mm of travel. Its pressing actuates the mechanical proximity sensors. Behind the tinted glass bumper placed infrared sensors, allowing the vacuum cleaner to detect obstacles, find the base and receive signals from the remote control.

Two additional infrared sensors that look backward can also be found on the fixed part of the side wall. The total number of sensors, according to the documentation, is ten.

Dust collector and wet cleaning modules are installed in the same slot and secured with a latch-button. The dry cleaning module has a hinged lid that is secured with the same latch button. Under cover, a rectangular fine filter composed of a pre-filter foam and HEPA element. This unit is secured with its own plastic latch.

In order to prevent the user to forget to install the filter there is a special protection plastic element which rotates by 90 degrees and does not allow to assemble the module without the HEPA-module installed.

The wet-cleaning module consists of a two-piece large water container with a shallow compartment with a HEPA filter. Garbage compartment can be opened and closed with a plastic latch. Another latch and a special flip-up handle are used to secure the dust compartment inside the water tank. The fill hole is located on the top panel of the insert and closed with a rubber plug.

360 Robot Vacuum Cleaner C50-1 обзор. Недорогой робот-пылесос с Алисой

A microfiber cloth is attached to the unit with four Velcro strips. Water that moistens the rag comes from the tank through four microscopic holes. Next to the holes, you can see the air valve, through which the container will receive air.

The upper part of the base is made of infrared-transparent plastic, under which there are sensors that ensure positioning of the robot when it returns to charging. The base has a LED indicating the progress of the battery refill. The contacts are spring loaded and have a stroke of about 3 mm.

Infrared remote control powered by two AAA batteries. It has its own black and white screen and ten mechanical buttons, which are pushed with a characteristic click.

The detachable side brushes are the same, so you can’t mix them up when you install it. The device comes with a pair of brushes.

Робот-пылесос Xiaomi Mi Robot Vacuum Cleaner 1S/обзор/распаковка/как подключить к телефону!

In the package of the vacuum cleaner you can also find a special plastic brush to clean the HEPA-filter.


Vacuum cleaner manual is a brochure printed on high quality glossy paper. instructions standard specifications, equipment, assembly and use, choice of operating mode, care of the appliance, etc. п.

All the necessary actions and manipulations that will be encountered during use are illustrated in black and white pictures, making it easy to understand the rules of operation and maintenance of the vacuum cleaner.

The Russian-language part of the manual is 23 pages long (along with illustrations).


The RV-R500 is controlled by three touch buttons on the top panel or by an infrared remote control.

Control with touch buttons allows:

  • Start auto-cleaning mode;
  • set the time on the vacuum cleaner;
  • Set a scheduled cleaning mode at a pre-set time;
  • send the device to the base for recharging.

The remote control allows you to select one of the cleaning modes, in addition to the above:

  • Fixed Area mode: the unit moves in a spiral pattern, gradually widening the path (to clean a particularly dusty area);
  • Automatic mode the device will successively clean the entire area, lining up the route according to the peculiarities of the room;
  • Corner cleaning mode, the unit moves along walls and obstacles, cleaning the room along the perimeter;
  • Zigzag mode the device automatically enters this mode in large spaces with few obstacles.

The remote control also allows manual control of the device in standby mode or during the execution of one of the programs. Arrow buttons are used for this.

The display shows the time in twelve-hour format, the day of the week, and the current mode of operation. If the robot is programmed to automatically clean according to a schedule, the corresponding icon will light up on the remote control.


Before using the unit for the first time, unpack it by removing all packaging material (including the foam rubber shipping strips that hold the bumper in place) and removing any advertising stickers from the unit.

The side brushes of the vacuum cleaner should be placed on the seats, the base connected to the power adapter and placed so that a distance of 1 meter on the sides and 2 meters in front of it there are no obstacles.

It is recommended to charge the battery fully before the first use.

How to Connect the MiHome App to the Xiaomi Mi Robot Vacuum Cleaner

The vacuum cleaner‘s firmware monitors the remaining charge and will send the device to look for a station before the charge drops too low (bad for the battery).

The clock setting should preferably be done before the first run at the same time as the cleaning schedule. Note that you will have to set the clock twice: once on the vacuum cleaner and once on the remote control. The remote control also allows you to set the day of the week. This functionality seemed to us strange and redundant: the device does not allow you to configure automatic cleaning by selected days. Perhaps the thing is that our vacuum cleaner is equipped with some standard remote control that implies the extended functionality. Or, alternatively, a cleaning schedule by days of the week was originally planned, but then it was decided to abandon it.

In general, the scheduled cleaning is done once a day, there is no opportunity to apply different scenarios or to choose different modes of operation.

The model notifies about the beginning of its work and all kinds of events with a short annoying sound signal. The user also has the option of sound signals, which enable the vacuum cleaner to speak in a soft, female voice.

The cleaner has many special codes that allow (with the manual at hand) to quickly and accurately determine what the problem is and how it can be fixed. For instance, the cleaner will indicate events such as improperly set dust container, problems with shock sensors, wheel detachment, anti-fall sensor activation, brush, wheel or fan overload, etc. д.

In automatic mode, the vacuum cleaner moves with a well-designed level of randomness, rotating to an arbitrary angle when it hits an obstacle.

Machine will clean automatically for as long as it has battery life remaining. When the charge level drops to a preset minimum, the robot switches from cleaning mode to base search mode. Never lost its way during testing and returned to base 100% of the time. Although, of course, it must be remembered that in rooms with a complex layout, situations where the charge will run out before the vacuum cleaner sees the base cannot be ruled out.

Vacuum cleaner not only sucks up dust, but also wipes the floor with a wet cloth. The small volume of the bin of the corresponding module means that this mode should be started after the room has been cleaned dry. When cleaning the floor, the robot leaves behind an evenly wet trail without streaks, drips or smudges and dries rather quickly. It is clear that this mode is wiping, not cleaning the floor.

The plastic parts of the device can be wiped with a damp (but not too wet) cloth. The unit’s brushes, dustbin, combination bin and wet-mop nozzle can be cleaned under running water. If necessary, a mild detergent may be used.

The dust canister of the device should be cleaned after each cleaning, making sure that it is not overfilled. HEPA filter can be cleaned according to the instructions using the brush that comes with the device. But it was found out that it is not possible to rinse it under running water.

Center brush should also be cleaned after each cleaning, rinsed out and dried well if needed.

Rags for wiping the floor are also recommended to be washed under running water and dried without exposure to sunlight or high temperatures.

Our measurements

We present the results of testing the device using our methodology, which is described in detail in a separate article.

In the first 10 minutes, our vacuum cleaner pretty evenly bypassed the entire test site, visiting the trap in the far left corner and successfully getting out of it. The only problem area was in the immediate vicinity of the base, which the device, as it should, bypasses at a distance.

Over the next 10 minutes, it continued cleaning in the same mode, removing 93.8% of the debris by the end of the cycle. The difficult area between the base and the artificial obstacle continued to be partially problematic: the robot only went through it once.

Finally, in the third ten minutes, our vacuum cleaner coped with the cleaning of the problem area, demonstrating a very decent result in terms of cleaning efficiency.

The fourth stage of testing a 30-minute cleaning in automatic mode. During this time, the amount of trash removed increased by 0.4%.

During the tests, cleaned 97.1% of the test site, leaving a small amount of debris in corners, along walls and in the immediate vicinity of the base.

Interval Total cleaning time, min. % (total)
First 10 min. 10 90,7
Second 10 min. 20 93,8
Third 10 min. 30 96,7
Continued 60 97,1

Duration of autonomous work from the moment of departure from the base to the moment of return to it corresponds to the declared 90 to 120 minutes (depending on how soft surface is to be cleaned).

The appliance, which has entered the base after finishing its work in automatic mode, takes about 4 hours (4:00-4:10) to charge. During charging the base of the device consumes 14-16W, in standby mode the power consumption is 0.2W. A full charge requires an average of 0.05 kW·hour of electricity.

Noise level in the vicinity of the vacuum cleaner did not exceed 62 dB.

We measured the vacuum cleaner without the modules installed at 2130g. The dust collector unit weighs 265 g, and the dry weight of the wet cleaning module is 420 g.

The Redmond RV-R500 vacuum cleaner proved to be a fairly effective device that can not only handle tough dirt, but also perform wet mopping. Note that this model is equipped with a wet module, compatible with the suction mode, that is, it can simultaneously collect solid debris and wipe the floor with a wet cloth such a possibility does not exist in all devices with wet cleaning function. True, here it is necessary to remember that the container for garbage in this mode will be very small, and therefore strongly polluted premises should be cleaned in two passes.

The RV-R500 did a very good job during the test: it collected over 97% of garbage after a 30-minute period, which we consider a very good result.

The disadvantages are the lack of smartphone control (remote control) and the primitive schedule mode, which only allows you to run the device once a day at a given time.

Why the robot vacuum cleaner beeps

It is not rare that users of smart equipment encounter strange noises during the operation. There can be many reasons. Some problems can be solved by the user himself.

If the robot vacuum cleaner beeps while charging, the first thing to do is to check the battery and the charger for proper operation:

  • Only original accessories from the manufacturer should be used to avoid problems in the gadget’s operation.
  • Make sure that the outlet works with the other device.

If the problem persists, call the service center for assistance.

But strange sounds can appear not only during charging. Sometimes the robot vacuum stops and beeps. Such a problem may indicate that the battery has failed. The device is discharging and emits a corresponding sound signal. You can replace the battery yourself, but it is better to seek help from professionals.

If robot vacuum cleaner starts working, and almost immediately stops, scrolls and shuts down, the problem may be not only in the battery. One of the sensors is most likely out of order. It also signals a problem with the electronic board. Only service center diagnosis will tell you the exact problem.

Sometimes robot vacuum cleaner squeaks if it gets tangled in wires. Just help it untangle itself so it can continue cleaning on its own.

Problems with the robot vacuum cleaner: robot vacuum cleaner does not charge, Roborock error 13, mismatch with the base and other possible problems

Robotic vacuums save a lot of time and effort, especially if you have kids or pets. But sometimes they can frustrate us. Modern technology fails too. Most breakdowns aren’t usually serious problems. You can fix them yourself.

In this article, you will find step-by-step steps to solve the problem of charging your robot vacuum cleaner. Also consider other possible problems with the robot vacuum cleaner.

Why the robot vacuum cleaner Xiaomi can not connect to the app

The reasons for the lack of pairing can be different, but most often the nuances lie in the settings.

Setting the location in the Mi Home app

To begin with, you need to find out that the utility is allowed to determine the location. You need to go to the phone settings and click on “Installed applications” → “MiHome” → “Permissions”, and then activate the location permission. Actions, depending on the specific smartphone model, may be slightly different.

Checking the version of the robot vacuum cleaner

If the Mi Home app does not find the Xiaomi robot vacuum cleaner, the reason may be in the mismatch of the version of the region. To find out the version of the device, you should use the program itself. There are stores that sell smart vacuum cleaners of the Chinese version, which can only work with the region of mainland China.

  • International version. Select your region in the mobile app settings through “Profile” → “Settings” → “Region” → “Your country”.
  • Chinese version. You need to select “Mainland China” instead of your country. After the region is changed, you need to enter the utility again.

Trouble with Wi-Fi

A common reason why the app may not see the Xaomi robotic vacuum cleaner is an unstable Wi-Fi connection. In most cases, the problem is solved by resetting, for which you simultaneously press the “Off” and “Home” buttons.

It is worth noting that if your phone has a stable Wi-Fi signal, it does not mean that the same level with the robot. Therefore, you may need to move the gadget closer to the router. If the signal is poor, you may have problems pairing the device with your phone.

Robot vacuum cleaners

Instructions for connecting the RV-R650S robot vacuum cleaner to the REDMOND Robot app.

The REDMOND RV-R650S antibacterial robot vacuum cleaner is an innovative device for dry and wet cleaning, complete with an ultraviolet lamp. No visible dirt, microscopic bacteria and viruses in your home. With a full charge of the 2600 mAh lithium-ion battery, the RV-R650S can run for 140 minutes continuously, which is enough time to thoroughly clean a spacious 3-room apartment.

UV disinfection. At the beginning of cleaning RV-R650S automatically turns on the ultraviolet lamp. its radiation will clean from pathogenic bacteria and germs, even carpets, which accumulate a lot of dirt and dust in the pile.

Mapping your route. The innovative RV-R650S can move in any room layout, with any number of interior elements, thanks to its gyroscope. During operation, the vacuum cleaner maps an optimal route, which you can follow on your smartphone via the REDMOND Robot mobile app.

Smartphone control. Download the free REDMOND Robot app, and get access to the advanced features of the robot vacuum cleaner. For example, use your smartphone to check the unit’s charge level or send the RV-R650S to pick up crumbs under the kitchen table.

Cost-effective wet cleaning. Enjoy the benefits of 2-in-1 wet mopping when the robot vacuums and scrubs the floor at the same time.

Better brushes for dry vacuuming. The motorized turbo brush effectively picks up dust, sand, hair and other debris from smooth and carpeted floors thanks to its stiff bristles.

Don’t forget to subscribe to the REDMOND Russia channel and join our official social networking groups!

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