the reasons why the washing machine does not spin the drum
You have loaded the items in the washing machine, started the program, but at a certain moment, you discover that the washing machine does not rotate the drum. The technique can stop at any time, and other signs are added to the “frozen” drum. Some situations we have already described in previous articles, they will tell you what to do.
- Door lock not working. If your machine does not lock the hatch, it will not turn the drum of course. For more information on the problem, see the article Why the door in the washing machine does not close.
- No water in the machine. If the washing machine has not filled with water, it will not spin the drum. See the article 10 reasons why there is no water in the washing machine to deal with the problem.
- No water drain. If the washing machine stops for a wash or rinse with water in the tank and the drum won’t turn, then you have a drainage problem. Read Why won’t the water drain in the washing machine to fix the problem.
- The drum does not spin when wringing. If the washer-dryer does not spin the drum, read the article Why won’t the washer-dryer spin? It gathers all the list of causes of such a problem.
In this material we will deal with a situation where the machine began the program as usual: the door closed, the water was filled, but the drum does not rotate, and washing stood up.
The drum of the washing machine does not rotate
The drum of the washing machine does not rotate, causes of failure
Before proceeding to any actions, try simply spinning the drum with your hand, if the drum rotates without effort and sounds of brushes crackling can be heard, then most likely the belt and motor brushes are okay, but it would still be nice to check. Below we will consider all possible causes and ways to fix them. It is important to understand that in most cases, this kind of failure is very simple to cure without much cost and investment. The main thing here is to properly diagnose a malfunction and know what part, if any, to buy. The fact that there are quite funny cases, come on a call, turn on the washing machine, and it is stupid does not take on water, in the consequences it turns out that the owner has simply blocked the water supply tap, as a result of any program start can not go and talk about. Next I will answer the frequently asked me questions on my YouTube channel, so to speak, will make a collection of Комментарии и мнения владельцев, I think very many will be interesting and useful to learn about common problems
Why Is My Washing Machine Not Spinning or Turning?
The drum of the washing machine does not spin after moving
After moving into a new apartment, connected the washing machine. After selecting the program, the machine begins to take on water, but after taking on water, the engine does not start. No error message, just a mystery. Before the move worked fine
First of all you need to check the contacts, the fact is that when you moved the machine, the movers could accidentally hit a contact of the motor or heater, as a result, if a contact flew from its place, the brain will see a faulty part and will not start washing. Another reason for this malfunction may be that when the machine was transferred it was not on the right side, and the water got on some contacts, or on the control blog, as well could get on the board, which is on the control panel, that is at the front. If you put the machine on the opposite side of the powder container, it is from this container, the water runs directly to the control panel board. It is desirable to take it off and dry with a hair dryer, it is also desirable to dry all that you can
How to choose a belt for the washing machine
Last time washed, the washing machine did not wring out the laundry, although there was no water in the tank. Now turn it on, rustling noises are heard, as if the engine is running. Sounds are heard at intervals of 2-3 seconds. When I rotate the drum by hand, it spins fast and fast and long, no sound
Practically you have defined the defect by yourself. It is most likely that your washing machine belt is broken. If you have a washing machine such as Indesit, LG and so on, I mean the presence of the hatch at the back of the CMM, then to change the belt with his hands is not difficult, the main thing to know its size. If you have a Samsung, then there may be problems, but everything is done anyway
I have a Samsung 3 kg, put the machine on the side of the container for the powder and saw that the motor shaft, wound our belt to unwind it had to remove the motor, otherwise it did not work. The strap is torn so that nothing is visible on it, neither its dimensions nor markings. Please advise what belt to buy a washing machine Samsung
On your model probably fit the belt length of 1270 mm and the ribbing of J-type, that is, wide grooves. I want to tell you a little about how to choose this part. The marking of the belt consists of two indicators, the length and type of profile. The length is in millimeters and the type of profile in latin letters H and J. Type of profile, indicates the width of the grooves in other words the pitch of fining
It is good if you have available, even if torn, but the original, but what to do if it is not. Below you can watch a video in which I showed you how to change the belt and how you can find out the size of the belt
How to Change a Washing Machine Belt
Faulty brushes of the washing machine motor
The washer draws water, but the motor does not start. When I spin the machine, it spins normally. In rinse mode, sometimes it can spin, but mostly stands still. Programs are selected as intended, the control panel shows the washing time and mode, the hatch lock works, that is, the indicator light flashes, as if the door is closed and the door will not open. Why doesn‘t the drum spin when washing?
All indications are that your washing machine, out of service motor or control module. First of all you need to check the brushes on the motor, it is possible that they are worn out. In any case, the malfunction you described above, points to this very thing
Indeed, the brushes do not reach the anchor, I am interested in their size, if the width I have measured, but the length is unclear. And another question, are they sold separately or in the case
It is advisable to buy separately, it will be much cheaper. The length of the brushes, usually standard, when buying the main thing is to specify the thickness and width. You can buy in any online store, I personally buy in this store. There are two types of brushes, glued and cast. It is better to take castings
A foreign object between the tank and the drum
If you have a problem, it seems that between the tank and drum, got some thing and the drum is very tight scrolling. The master told me that it is the bearings, but the thing is that it happened literally in one wash, that is, yesterday washed, and today the drum has not rotated. In addition, the characteristic noise from the bearings is not heard and in general, the machine is almost new, still under warranty. Podkatite how to get the stuff out of the drum of the washing machine and how to determine whether it is a bearing or something got stuck
Just because the machine is new doesn‘t mean the bearings can’t be faulty. Although judging from your story, it’s probably really something stuck between the tank and the drum. You must first remove the heating element, as well as the main pipe that runs from the tank of the washing machine to the pump housing. The procedure is simple, and I think to extract the foreign object with their own hands from the washing machine, you will be quite able to
Really took the wool sock out, also apparently bent the fuse, but when checking it, it’s still alive. I’ve put it all back and am waiting for your input on whether I can start or should I just change the fan immediately? The drum is spinning awesome, nothing is touching anywhere
If the heater had bent badly, it probably would have broken off, that is, it wouldn’t wire at all. You can start the wash, but do not screw in the rear hatch, be sure to check for water leaks from under the heater and spigot.
How to check the bearing of the washing machine tank
First it was making noise when spinning, then it started making noise when washing. Now when I try it, I hear a grinding noise as if something is rubbing against something. The drum is tight and loose. If I understand correctly, it looks like the bearing is dead. In general, just wondering how to determine if the bearings need to be changed or not
The determination is simple, remove the belt from the motor shaft and, consequently, from the pulley of the drum. After that just rotate the drum, if there is a grinding noise then most likely the bearings need to be replaced. Another indicator is the backlash on the drum, although sometimes it may not be there, but it is usually in the initial stage
The washing machine does not fill with water
In the evening turned on the washing machine. Washing mode is set to synthetic, the door is closed, but the movement of the motor no, that is, the motor does not rotate, also do not fill water. Checked the water supply to the washing machine, unscrew the hose from the washer put it in a bucket and turned on the tap, the pressure is as crazy. What can be
Here so easily in five words all is not told, the site is a very informative article so I recommend her to read. The point is that the water inlet is responsible not only the valve, but also other parts on the washing machine. You can follow this link
Watch video why the washing machine does not get water
The washing machine door lock does not work
The problem is the following, I turn on the washing machine, everything happens normally, close the hatch, press the start button, and no action occurs, the drum stands in place, as digging. And most importantly the door does not lock the hatch. As I think, at least something should happen, because the program is selected normally and no error is issued
Of course there should be. The door must close, or rather block, as long as this does not happen, the water will not fill the washing machine and of course the brain does not give a signal to start washing, and rotation of the drum does not happen as well. In the first place you should pay attention to the lock indicator, if it blinks as if the door is open, then it is necessary to remove the lock and take a look. It happens that the hook of the bow, which pushes the lock mechanism, just does not push it all the way. There is a video to show you about it
Repair of washing machine lock
In conclusion I would like to say a few words about the control module. I do not recommend to make repair of this part by your own hands, you can screw up greatly and as a result the cost of repair may greatly increase. Entrust this work to a specialist. Understand, something to prompt on this occasion is simply unrealistic, as it is necessary to hold the control unit in hands and to make measurements in reality, but somehow from the photo. That’s all. good luck with repairs. Follow my channel. see my videos
The drum is jammed
LG washing machine does not spin the drum, what to do
? If you can’t turn it by hand or hear a grinding noise, it’s obviously jammed. In such cases it is necessary to understand why it happened. There may be several reasons:
the motor drive belt came off and blocked the drum. When this is the case, it is necessary to change the belt. But, it could also come off due to bearing failure, then the repair will cost more;
bearing collapsed. This could be due to overloading the machine with laundry or loss of the bearing gland of its performance and, as a consequence, the beginning of corrosion of the metal;
Foreign body between the drum and the tank. If the foreign object has not damaged the bearing or the heating element, then removing it from the washer will restore the machine performance.
The drum of the washing machine does not rotate: causes and solutions of problems
If the drum of the washing machine does not spin, the reasons may be very different. The situation when the washing process has begun, but is not completed yet, is not pleasant, but it is not necessary to be nervous and fussy. What to do if the drum has stopped washing? You need to perform a number of urgent actions.
When the drum of the washing machine does not spin, it is important to determine the cause of the malfunction
Drum does not spin when wringing
The drum of the washing machine may not spin when spinning for several reasons:
- The “No spin” washing program is set, or the “Delicate wash” program is set. In this case, the spin will either not be carried out at all, or the minimum number of revolutions will be set, so as not to stretch things.
- If the drain is clogged, the water cannot escape from the tank and the washer-dryer control box will not start the spin.
- When the water quantity sensor malfunctions.
- There may be problems with electronics and control board wiring.
In the event of technical problems that require disassembly of the washing machine, it is better to use the services of the warranty service (within the warranty period), or a trusted service center issuing a warranty. This is especially true for expensive devices that have an extended warranty. Usually it is a machine from Samsung, LG, Beko, Zanussi, Bosch, Ardo, Electrolux. Unauthorized opening of the case and repair can deprive the technique of further service.
There are many sensors that are sensitive to various faults and at the slightest deviation from the norm can stop the rotation of the drum.
First of all we try to rule out the simplest faults. For this purpose let’s try to unload the machine from unnecessary laundry. Again turn on the washing program and watch the result of these actions.
If still the machine does not start spinning, it is necessary to disconnect the washing machine from the power source and try to open the loading hatch. When the door does not open, but inside the machine we see the presence of water, then with confidence of 95% we can say that there was a clog drain system.
If the drum does not rotate even before the water intake, but the door of the door opens, a foreign body may get into the washing machine tank. If you try to turn the drum by hand, we will immediately understand whether it is jammed or not.
To remove a clogged drainage system you must first drain the water from the tank. This operation can be performed through the filter, which in “Samsung” is located on the front panel in the lower right corner. Carefully unscrew the filter and drain the tank with a soft rag so as not to spill water on the floor of the room. Then, completely remove the filter and perform a thorough cleaning of the filter from dirt and foreign objects.
If cleaning the filter will not bring a positive result, you need to completely disconnect the washing machine from the communications. Next you need to clean the drain pump and the drainage pipe. To get to these parts the machine must be placed on its left side. Having removed the pump and the branch pipe we clean them from garbage and foreign bodies. After these procedures, the washing machine is started in the normal mode.
If a large foreign body enters the washing machine’s tank, it can cause the drum to jam. If this is the fault we have detected, you must immediately turn off the machine and stop all attempts to spin the drum. Otherwise, you can get even more problems with the operation of the machine.
Why does the drum not spin in the washing machine and what to do?
Possible reasons why the drum in the washing machine does not rotate:
- A foreign object between the body and the drum may get caught;
- destruction of the bearing supports or breakage of the belt;
- damage to the windings or motor control relays;
- controller malfunction.
The owner performs initial diagnostics by spinning the drum by hand. If the unit rotates easily, the electric motor, belt transmission and control controller must be checked. If jamming is sensed, the bearings will need to be checked. If the drum can not be turned manually, you need to find a foreign object that has jammed the washing machine.
A foreign object in the drum
If the machine draws water, but does not spin the drum, the initial diagnosis is to inspect the inner cavity of the laundry tank. A foreign object caught in the gap between the rotating part and the housing can jam the drum. Water will be filled into the tank, but when you try to start the electronics will register an increased load on the motor and generate an error.
If it is not possible to remove the clog through the inspection hatch, the power must be disconnected and then the covers removed to access the heating unit. Attachment of the heating element is standard on European or Asian made machines (e.g. Bosch or LG designs). After disconnecting the cables, it is necessary to unscrew the nut, and then pull out the heater. Through the hole, you can see a foreign object that has jammed the drum in the washing machine. It is necessary to make a hook from a wire and remove the debris.
Problems with the bearing
If the motor does not rotate the drum in the washing machine, then the cause is a destroyed bearing. To access the support, you must disassemble the product and remove the drum mechanism. After the bearings and seals are replaced, the smoothness of movement is checked. If the assembly rotates tightly, then grease is added to the bearings. It is advisable to check the functioning of the appliance with a washing trial. If the machine does not spin, you will need to further check the structural parts.
The drum may stop rotating due to damaged bearings on the motor rotor. After removing the belt, you need to manually rotate the shaft, if the motor is noisy or rotation is difficult, then you will need to disassemble the unit. To perform the work you will need a screw puller, which pulls the pulley and worn bearings. To prevent the drive from seizing up in the future, fill the inner cavities of the ball bearings with grease that does not deteriorate when exposed to water vapor.
Problems with the drive belt
If the drum of the washing machine does not spin, the belt drive may be the cause. To access the transmission on Samsung or Veko units, you must remove the side screen.
There must not be any peeling or tearing on the belt treadmill.
A possible reason why the drum does not rotate properly is the damage of the pulleys on the rotor of the motor and the drum mechanism. After testing and replacement of parts installed a new belt, tight tension is ensured by moving the motor housing on the base.
Breakdown of the electric drive
If the washing machine does not spin the drum, then the cause may be the wear of the collector or brushes in the electric motor. To check it, you must remove the sides of the housing, providing access to the motor, the unit is attached to the base on pins and nuts. Brush blocks are attached to the back of the engine with screws, after removing them, check the remaining length of the carbon elements and the condition of the collector. The brush may be broken by foreign objects or worn out during use, we recommend the use of original replacement parts.
Control module failure
If the electronic module is broken, the machine turns on, but does not get water and does not continue the washing cycle, and the control indicators broadcast the error code. There may also be sudden stops when washing or spinning. In order to restore the operability it is necessary to disconnect the household equipment from the mains for 10-15 minutes. If it stops again when you turn it on again, then the control board is broken or the switch harnesses are damaged (by condensation, for example).
The controller is located on top of the housing, after removing it, you need to look at the board. Damaged electronic components (darkened or bloated) should be replaced in the service center, if repair is impossible, you should buy a new controller. Also checking the wiring with a test gauge. For example, if Indesit machine does not rotate the drum, then the commands from the microprocessor unit do not come to the start relay because of oxidation of the contacts.
Opening of the drum flaps
If the Bosch or Hotpoint Ariston vertical machine does not spin the drum, then the cause of the defect may be skewed doors (used when loading laundry). The owner needs to turn the drum to its original position, which will allow to take out the laundry and repair the latch. If you can not scroll the rotating assembly, you can use a thick wire, the end of which locks the latch. To perform the operation, you will need a flashlight, with a full drum it is difficult to get to the clamping point of the flaps.
If it was not possible to reach the door lock, the machine needs to be completely disassembled. Removed from the drum, the tank is inspected to make sure the blades and locking mechanism work. Additionally, the condition of the inner part of the drum unit and the heating element is monitored, since the sharp opening of the flaps can damage the elements of the structure. If the drum or tank ruptures, it is not cost-effective to repair the machine.
Engine burned out
If the drum has stopped spinning, but the machine hums, the cause of the breakdown is burned out or short-circuited windings of the electric motor. Also another situation is possible, when partially loaded, the equipment washes and spins in the normal mode, but with a full load, the motor begins to hum, but the drum rotation does not occur. In this case the fuse in the apartment panel is blown, there may be a smell of burning insulation (because of the overheated windings). The machine should be de-energized, water is drained from the tank in manual mode.
After removing the motor, we check the rotor and stator windings with a test appliance. Checks the integrity of the wire and resistance, which must comply with the factory standards. Damaged windings are rewound on a special machine, an alternative repair method is based on replacing the rotor or stator with an original assembly (parts are supplied as spare parts). It is recommended to check the condition of wiring harnesses and controller controls, because the current and voltage spikes can damage electronics.
Repair of the washing unit on a Saturn washing machine
Motor works but Saturn does not wash
It often happens that the motor seems to work, but the rotation of the laundry in the washing machine tank does not happen. The first thing to do is to remove the hatch, which is located in the rear of the washing machine semi-automatic and see how the pulley on the motor shaft rotates. If it rotates normally, but the belt remains in place, then it is necessary to look for the cause not in the motor but in the reducer or activator. Activator is a thing which makes the laundry rotate in a semiautomatic machine, you can see it in the photo below. In my practice, not very often, but there were times when small coins or a common sock got stuck under activator and this part got stuck. It turned out the following. jammed activator, not allowed to rotate the gearbox, as a consequence, the belt just slipped on the pulley of the motor. In general, if you are convinced that your motor works, take in your hand screwdriver and unscrew the bolt in the center of the activator, remember on the bolt can be tapped both left and right threads, this procedure should be done in pairs, one person holds the reducer, and the other unscrewed a bolt. Be careful not to lose a bolt, you can not put another bolt there, because this part is made of stainless steel
Photo activator for washing machines semiautomatic
Continuing the theme and talk about gearbox, or rather how to check it. There’s everything simple, include the washing machine and as in the first case, look at how the sheave on the motor, if the engine is running and thus rotates the pulley gear, but the laundry stands on the spot, that is not rotated, then 100%, the culprit for such behavior is the gear. Immediately tell you that it is not subject to restoration, so do not suffer and just change, how to do this you can see in the video, which is located below
Watch video how to change the reducer on the washing machine Saturn
Washing machine Atlant diagnostics
It seems to me, quite informative video, from which you should know not only how to remove the reducer, but also how to remove the activator, and also there is quite accessible talk about the condenser or capacity as it is called. Below I made a selection of the most pressing questions that sound on my YouTube channel, I think thanks to my answers, you will find the information you need
I have a washing machine semi-automatic brand Volna, basically the same as Saturn, just when we decided to buy something domestic, as a result of torture with it, because we do not know what. In general, stopped washing. I opened the rear hatch cover, turned the machine on, the motor and gear motor began to rotate, but the circle which is located inside the tank does not turn, or rather when there is no laundry, it rotates normally in both directions, but as soon as you throw the pants or something even more heavy, it stands as digging
There is nothing to guess, disassemble the machine as in the video under which you write this comment and change the gear
Seems to spin fine, but sometimes there is some kind of wedge, at first thought something got under the activator, but when I took it off, there was nothing under it. Put everything back in place, my semi-automatic machine worked, but on 3 or 4 washings began to hear some crackling and sometimes the engine does not start, and it also began to work as if jerks
If you cleaned everything under the activator and you still have the same thing, then the culprit is probably the reducer. There are gears in it that get worn down a lot. Pay attention to the rust near the gearbox, in general if the oil seal is leaking, it’s probably over. Also sometimes it happens that the reducer itself is blocked, like in your case
Saturn washing machine. Was doing maintenance recently and noticed that water leaks from under the gearbox during the wash, not much, just 3-4 drops per minute, I think the packing is leaking. Could you please tell me how to change the seal and is it worth replacing or should I buy the whole thing?
Gearbox is not repairable, believe me replace the oil seal will not save you because this part is largely disposable and usually after 4-5 years of intensive work, worked not only oil seal, but also loose gearbox parts, that is gears and shafts
Why the Saturn does not work the washing motor
In the video above I told not only about the reducer and activator, I also showed one of the main breakdowns that exist in such equipment, we are talking about the capacitor, also called electrolyte or capacity. In general, for the operation of the motor, are responsible for a few parts, which I will list below and explain their purpose and signs of failure
- Kander → At the motor of the washing unit, is connected capacitor capacity of 10 microfarads, if it loses its efficiency or at all fails, the motor will never start in life
- Belt → sometimes uninformed people tighten it quite a bit, thinking that it will be better. The belt should stand in a free position, that is practically to drag, if it is strongly tightened, the engine will be overloaded
- Timer → Also called clockwork. It breaks quite often, especially in semi-automatic Saturn washing machines. It is important to understand that the timer acts as a switch, that is, if you short-circuit certain contacts on it, then you directly supply current to the motor. Of course you can short-circuit the wires, but it’s better to remove it and test it with a tester
- Switching of washing modes → Lights up very rarely, it is between the timer of washing and timer of the centrifuge. Its function is: to turn on the drain mode, turn on the increased or normal mode of washing. It operates like a normal switch, which is opens and closes the contacts, you can check it with a regular tester
- Motor → The main fault, the removal of which, quite inexpensive may cost
Above I have listed almost all the faulty parts that are in one way or another associated with the fact that the motor of the washing unit does not start. Now for more details, you can consider these topics in the answers I will give to the frequently asked questions in my workshop and on my channel
Can you advise how to check the motor on the washing machine semi-automatic, in general, the situation is as follows. When you turn on the washing machine, namely the washing, the motor starts humming, but nothing spins. I removed the rear hatch to look at the rotation of the shaft and gear pulley, in short when turning on everything stands still. Next is more, decided to run the wash without laundry, but poured a little water, if you twist the hand activator, the motor begins to spin, but until the moment when it stops. I was told that I need to replace the motor, please advise how to check it
What to do if the washing machine doesn‘t spin the reel? Decision / Washing machine doesn‘t spin?
First of all you should not check the motor but the capacitor, but you need a special device that measures the capacitance, for example my multimeter has such a scale. You can do something simpler. If you have not changed the capacitor and it is factory, then from it should go 4 wires. from one capacity two yellow, and from the other capacity gray and brown. Cut off two yellow wires from the capacitor and connect to them a capacity of 10 microfarads, if the motor starts to turn in normal mode, then the motor is whole, if not. change the motor. This is the easiest and most effective way, for someone who has never seen such a problem before
The belt broke, that would be fine, but when I bought a new one and installed it on the Saturn, the motor stopped cranking the reducer. If you loosen it a little bit, the motor seems to run fine. Why is this happening I do not understand, maybe it is necessary, but it feels like this belt is about to fly from its place. Please advise how it should be tightened
It’s simple, the belt should practically hang out, don’t worry, it won’t fly off anywhere, there are some centrifugal forces that work to keep it in the grooves
Stops rotating activator in the washing compartment. Measured the resistance of the windings of the motor, everything seems fine, the neighbor has the same machine and I compared the resistance of his motor. When you turn on the timer, the engine does not respond, not even a buzz, and the timer slowly counts down the time. In general, we decided to connect, this motor directly, in principle, it indicated a wiring diagram and the problems I have not caused much, since I myself am an electrician. In general, the motor worked. I understand that the issue is in the wiring, but do not understand that the first need to look at, can you have a wiring diagram from a washing machine semi-automatic type Saturn
I do not have a diagram and I doubt anyone has it. You mentioned the timer, that’s the first thing you should check. It’s better to take it off and use a tester to test it. And in general, I do as follows, the fact that all the clock mechanisms that are standing on the washing machine semi-automatic, made in a glass transparent case. You just have to turn on the timer and see how the contacts inside it go, if you see that they don’t close, then this mechanism is probably the culprit. To be sure, I’d like to use a multimeter to test it
Please tell me if it is possible to replace the native capacitor with something similar. In general, I live in a village, we just do not have specialized stores, and wait until the post office comes this parcel, you know how they do it all in Russia, especially when it comes to the province where I live. Anyway, I found four 2.5 mF capacitors here, but they’re made in an iron package, and my machine has one with four outputs. Where the yellow wire is written 10 microfarad, and the other 2 are written 5 microfarad. From the wires, I found that there are two yellow wires going to the washing motor. I understand it has 10 microfarads, so if you take 4 capacities of 2.5 microfarads each, you get 10 microfarads is basically the same, but I am confused by the fact that they are made in an iron case. I’ve already plugged them in and the machine is running but I wanted to double-check and ask
The fact that these capacitors are made in an iron case, don’t let it bother you at all, it’s even very good, they are much more durable than those made now. And indeed they need to be thrown on the two yellow wires, there you are not mistaken
The case of the device should be disassembled by removing the back cover. The belt comes in bad shape after a long time of use or when the machine is not in use.
The problem often occurs after forced disconnection of the machine from the mains or a power surge. For diagnostics it is better to call a master.
Repair the module by “re-flashing” or replace it.
Signs of breakage can vary. If the internal cables are shorted, the washing machine hums, but does not spin the drum when loading laundry, but runs idle. If the cables are broken or burned out, the device does not work at all. It is necessary to open the case and look at the condition of the motor.
If you require spare parts for a repair, you can buy them from us: the widest range, fastest delivery within Russia and a warranty on everything.